Privacy Policy for Peking Garden

Introduction

Peking Garden values the privacy of our customers and is committed to protecting the personal information collected and used in connection with our services and website. This Privacy Policy outlines the types of information we collect, how we use it, how it is shared, and the measures we take to ensure its protection. Your use of our services and website indicates your consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information
When you place an order, make a reservation, or interact with our services, we collect personal information that you provide, such as your name, email address, telephone number, and payment details.

1.2. Order Information
We collect information related to your orders, including your meal preferences, delivery instructions, and transaction history, to provide you with efficient service and a personalized experience.

1.3. Website Interaction Data
As you use our website, we may collect non-personal analytics data, including which pages you visit, the types of device you use, and general browsing actions, to help us improve our online service and customer engagement.

2. How We Use Your Information

We use the information collected for several purposes:

2.1. Service Delivery
To process and fulfil your food orders or reservations, manage customer service inquiries, and maintain our relationship with you.

2.2. Communication
To communicate with you regarding your orders, provide updates about our services, and respond to your inquiries.

2.3. Improvement
To enhance our website usability, develop new menu offerings, and improve overall customer service based on the preferences and feedback of our guests.

3. Sharing Your Information

Peking Garden does not sell or lease your personal data to any third parties. We may share your information with:

  • Trusted third-party service providers who assist us in delivering our services, such as payment processing platforms.
  • Legal agencies, if required to do so by law or to protect our legal rights and safety, or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to facilitate functionality, analyze site performance, and provide personalized content. You can control your cookie preferences through your web browser’s settings.

5. Data Security

We implement reasonable security measures to safeguard your personal data against unauthorized access, alteration, misuse, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure.

6. Your Choices and Rights

You have the right to access, update, or request deletion of your personal information in our possession. If you would like to exercise these rights or have any concerns about our use of your personal data, please contact us via email at jazlee@live.co.uk.

7. Changes to this Privacy Policy

Our Privacy Policy may be updated periodically to reflect changes to our information practices or legal compliance obligations. We encourage you to review this policy regularly for the most current information on our privacy practices.

8. Contact Us

If you have questions or concerns regarding our Privacy Policy or the way we handle your information, please get in touch with us at:

jazlee@live.co.uk